Keynote
Be the Business AI Recommends
Why AI skips good businesses, explained in everyday terms, with a clear first step for owners.
Best for owners, chambers, associations and hospitality.
Request this talkSpeaker · Author · AI search strategist
Helping audiences understand how AI finds, checks and recommends businesses.

A story from the talks
A traveller lands in Vancouver and asks her phone for a quiet hotel downtown. The answer names three places. The hotel with the warmest reviews on the street is not one of them.
The staff remember guests by name. The rooms are lovely. But the website lists one check-in time and the booking sites list another. The AI could not tell which was true, so it picked someone else.
This happens to good businesses every day, and most never find out. Donna’s talks show audiences why, and what they can fix this week.
Keynote
Why AI skips good businesses, explained in everyday terms, with a clear first step for owners.
Best for owners, chambers, associations and hospitality.
Request this talkTalk or workshop
How to write sources AI can trust: one clear fact per statement, a source it can check, and facts kept current.
Best for product, data, AI and marketing teams.
Request this talkKeynote or panel
Responsible AI in practice: people checking the work, and teaching AI to say “I can’t verify that” instead of guessing.
Best for boards, associations and responsible AI tracks.
Request this talkReal-world proof
A 180-room boutique hotel in downtown Vancouver fixed its facts so AI could check them. Here is what followed.
+38.7%
Direct bookings
406 more room nights booked straight with the hotel in August 2026 than in August 2025. No middleman took a cut.
42% to 66%
AI readiness
AI can now identify the hotel, check its facts and trust what it finds far more easily than in July.
6 to 290
Facts AI can verify
Each fact now carries a link to its evidence, so AI does not have to guess.
Note: bookings are hotel-reported.
Read the full storyFour steps from first call to the day of your event.
Tell Donna about your event and the people in the room.
She suggests the talk and format that suit your audience.
Bio, headshot, abstract and slides arrive when you need them, tailored to your industry.
A talk built on examples from your industry, then a checklist your audience can use the next day.
Give your audience the answer, and a way to fix it. Start with a short call.
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